SavingCloud ("Company" or "we") is dedicated to safeguarding your privacy. This Privacy Policy ("Policy") explains how we, along with our website at https://www.savingcloud.co/ ("Site") and related websites, applications, networks, and services (collectively referred to as the "Service"), collect and use data from individuals. By using or accessing our Service, you confirm that you have read, understood, and agreed to this Policy and acknowledge that your use of the Service is always subject to it.
We collect various types of information. This includes personal information such as your name, phone number, and email address. We also gather data related to your access to the Service that may not directly identify you, such as your organization name, login credentials, and any feedback you provide. Additionally, we collect information about your usage of external services, such as statistics on your utilization of AWS servers and related spending. Our website uses cookies and similar technologies to function effectively, recording details such as your IP address, device type, operating system, browser type, screen resolution, and language preferences. Information about your online activities, including time spent on the website, pages visited, and referral pages, is also collected. To analyze usage, address technical issues, and improve our site, we use tools like Google Analytics. If you choose not to provide certain information, it may limit your ability to access some of our services.
The data we collect is used for purposes such as managing customer accounts, importing and displaying infrastructure data, maintaining records, and managing customer relationships. This includes communicating with customers about new features and services, resolving complaints, detecting and preventing fraud, and ensuring compliance with our policies and terms. We also use this data for analytics to identify service improvements and measure engagement with advertising campaigns. In some cases, we process data to comply with legal requirements, such as maintaining accounting records.
We do not sell your personal information. However, we may share data with third-party service providers, such as Plaid and Stripe, to help deliver our services. These providers are given access only to the information necessary for their tasks and are obligated to maintain its confidentiality. We may also disclose data to comply with legal requirements, respond to court orders or government requests, or cooperate with law enforcement. In certain situations, we may share information to prevent fraud, address security issues, protect our rights, or enforce agreements. Aggregated or anonymized data may also be shared for reporting, business, or marketing purposes.
If your personal data is transferred to a country with different data protection laws, we will ensure that appropriate legal safeguards are in place. The duration for which we retain your personal data depends on its purpose. Once it is no longer needed, we delete it unless required to retain it for legal, tax, or accounting purposes.
You may have rights under applicable laws to access, correct, or restrict the processing of your personal data, and in certain cases, request its deletion. You can also request a copy of your data in a structured, machine-readable format where feasible. To exercise these rights, contact us at support@savingcloud.co.
We implement physical, technical, and managerial measures to protect the integrity and security of the data we collect, though no system is entirely foolproof. While we strive to safeguard your information, we cannot guarantee complete security against unauthorized access or breaches.
This Policy may be updated periodically to reflect changes in our practices. We will notify users of significant updates by posting a notice on our website, and the date of the latest update will always be indicated at the top. If you have any questions about this Policy or our data practices, you can reach us at support@savingcloud.co.